Terms & Conditions

Website Terms and Conditions

WE MAY MAKE CHANGES TO THESE TERMS

We may revise these terms of use from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. 

INFORMATION ABOUT US

www.wenta.co.uk is a website operated by Wenta (“we, us, our”). We are a company limited by guarantee which is registered in England and Wales under number 1744747. Our registered office is at The Wenta Business Centre, Colne Way, Watford, Hertfordshire WD24 7ND. Our VAT number is 6721 640 44.

THERE ARE OTHER TERMS THAT MAY APPLY TO YOU

The following policies also apply to your use of our site:

• Our Privacy Policy [click here to view], which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
• Our Cookie Policy [click here to view], which sets out information about the cookies on our site.

Contracts for the supply of goods, services or information formed through our site or as a result of visits made by you will be made with our subsidiary and licensee, and such contracts will be governed by their Standard Terms and Conditions for the Sale of Goods Online.

WE MAY MAKE CHANGES TO OUR SITE

We may update and change our site from time to time to reflect changes to our services, our users’ needs and our business priorities. We will try to give you reasonable notice of any major changes.

WE MAY SUSPEND OR WITHDRAW OUR SITE

We do not guarantee that our site, or any content on it, will be free from errors or omissions or will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

HOW YOU MAY USE MATERIAL ON OUR SITE

We are the owner or the licensee of all intellectual property rights on our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No part if this sire or any content on it may be reproduced or stored in any form or media without out prior written consent.

DO NOT RELY ON INFORMATION IN THIS SITE

The content on our site is for general information only. Commentary and other materials posted on our site are not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content of our site.

Although we make reasonable efforts to update information on our site, we make no representations, warranties or guarantee, whether express or implied, that the content on our site is accurate, complete or up to date. If you would like advice to your circumstances, please contact us at marketing@wenta.co.uk.

WORKSHOPS AND PARTNERS

Wenta is continually striving to improve our training workshops and the consultancy services we provide, including that of third parties. For this reason, you may occasionally find some difference between the information you receive at our advice appointments and workshops and the information provided on printed materials and on the Wenta website(s).

YOU MUST KEEP YOUR ACCOUNT DETAILS SAFE

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at marketing@wenta.co.uk.

WE ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

USER-GENERATED CONTENT IS NOT APPROVED BY US

This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

If you wish to complain about information and materials uploaded by other users please contact us on marketing@wenta.co.uk.

RULES ABOUT LINKING TO OUR SITE

You may link to our site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website from which you are linking must comply in all respects with the content standards set out below in under heading ‘Acceptable Use’.

If you wish to make any use of material on our site other than that set out above, please address your request to marketing@wenta.co.uk.

ACCEPTABLE USE OF OUR WEBSITE

The following terms apply to all users of, and visitors to our site. Your use of our site means that you accept, and agree to abide by, all the provisions hereunder.

You may use our site only for lawful purposes. You may not use our site:

• in any way that breaches any applicable local, national or international law or regulation;
• in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
• for the purpose of harming or attempting to harm minors in any way;
• to send, knowingly receive, upload, download, use or re-use any material which does not comply with our Content Standards in clause 14 below;
• to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or
• to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware; or
• to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of these terms of website use.

You also agree not to access without authority, interfere with, damage or disrupt:

• any part of our site;
• any equipment or network on which our site is stored;
• any software used in the provision of our site; or
• any equipment or network or software owned or used by any third party.

Interactive services

We may from time to time provide interactive services on our site, including, without limitation chat rooms, bulletin boards (“interactive services”).

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content standards

These content standards apply to any and all material which you contribute to our site (“contributions”), and to any interactive services associated with it.

You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.

Contributions must be accurate (where they state facts), be genuinely held (where they state opinion), and comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

• contain any material which is defamatory of any person;
• contain any material which is obscene, offensive, hateful or inflammatory;
• promote sexually explicit material;
• promote violence;
• promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
• infringe any copyright, database right or trade mark of any other person;
• be likely to deceive any person;
• be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
• promote any illegal activity;
• be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
• be likely to harass, upset, embarrass, alarm or annoy any other person;
• be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
• give the impression that they emanate from us, if this is not the case;
• advocate, promote, incite any party to commit or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse;
• contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism;
• contain any advertising or promote any services or web links to other sites.

Suspension and termination

We will determine, in our discretion, whether there has been a breach of this ‘Acceptable Use’ clause or content standards through your use of our site. When a breach of the same has occurred, we may take such action as we deem appropriate.

Failure to comply with this ‘Acceptable Use’ clause or content standards constitutes a material breach of the terms upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

• immediate, temporary or permanent withdrawal of your right to use our site;
• immediate, temporary or permanent removal of any contribution, posting or material uploaded by you to our site;
• issue of a warning to you;
• legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
• further legal action against you; and/or
• disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for all action we may take in response to breaches of this ‘Acceptable Use’ clause. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

UPLOADING CONTENT TO OUR SITE

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in the ‘Acceptable Use’ clause above.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our site a limited licence to use, store and copy that content and to distribute and make it available to third parties.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in the ‘Acceptable Use’ clause above.  

You are solely responsible for securing and backing up your content.

OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury arising from our negligence, or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.  

To the extent permitted by law, we, other members of our group of companies and third parties connected to us expressly exclude all implied conditions, warranties, representations and other terms which may apply to our site or content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

• use of, or inability to use, our site; or
• results of the use of our site;
• use of or reliance on any websites linked to it or any content displayed on our site.

In particular, we will not be liable for:

• loss of income, profits, sales, contracts, business, or revenue;
• business interruption;
• loss of anticipated savings;
• loss of business opportunity, goodwill or reputation;
• loss of data;
• wasted management or office time; or
• any indirect or consequential loss or damage.

WHICH COUNTRY’S LAWS APPLY TO ANY DISPUTES

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

OUR TRADE MARKS ARE REGISTERED

The Wenta logo is a UK registered trade mark of Wenta. You are not permitted to use it without our approval.

YOUR CONCERNS

If you have any concerns about material which appears on our site, please contact marketing@wenta.co.uk.

Thank you for visiting our site.

Data Protection   

Wenta is a not for profit organisation registered under the General Data Protection Regulation 2020. No Z5377404. Personal details are only held on Wenta’s secure database.  Property Division income partially finances the Advisory Service but we occasionally secure additional funding from public sector or European funded sources to subsidise provision.  Wenta is required to report on the survival and start up rates of any businesses that receive help or services from Wenta. Clients may be contacted at yearly intervals over a 3-year period. Selected client information may then be passed on for statistical purposes to aid strategic policy and support for small business.  Wenta fully complies with the regulation and does not disclose information about your idea or circumstances and will never pass client information to commercial organisations without your specific consent. Your agreement enables us to meet these obligations and provide you with the best support. Your data could be retained to 2030 as required by the funding authorities.