Sales Skills For Non-sales People: Webinar

Who is this webinar for?

This webinar is for owners of small and medium sized businesses who want to gain a better understanding of how to sell properly to customers. Suitable for those who are selling to other businesses or direct to consumers.

Overview:

Designed to help businesses who want to grow and feel held back by their lack of conversions once marketing has done its job.

It will look at customer behaviour, different types of approaches to sales, and ways in which to track performance.

Agenda:

During this webinar, your host will cover the following:

• The difference between Marketing and sales

• Understanding customer behaviour

• Which stages do the customers go through?

• How do you need to react?

• Different types of sales styles

• What skills do you need to be a good salesperson

• B2B v B2C

• How do you track sales

o Offline

o Online

• Handling Objections

The webinar will be presented by one of our highly experienced Business Advisors who will provide examples of best practice and guidance to improve your sales.

This webinar is now CPD Certified

Please note:

The webinar may be recorded, however, having your Camera and microphone on is optional.

Data Collecting:

Information collected here will be processed by Wenta and shared with our programme partners such as Hertfordshire LEP, Watford Borough Council, Stevenage Borough Council and Ministry of Housing, Communities and Local Government for programme data reporting purposes only. Data that is collected here will be used to provide further business advice and support information to you. Please visit Wenta’s Privacy Policy for more information.

If you do not wish for your data to be used for marketing purposes such as the Wenta Mailing List, please ensure you do not select the relevant box for the Mailing List ‘opt-in’.

Data Sharing:

We have data sharing arrangements in place with programme and contract partners such as Hertfordshire LEP, Watford Borough Council, Stevenage Borough Council and Ministry of Housing, Communities and Local Government, who we work with to provide certain services to you. Under data sharing arrangements, certain personal information is shared for a specific purpose. The local authority or organisation receiving the information must only use that information to carry out that specific purpose, and keep your data safe and secure. Please visit Wenta’s Privacy Policy for more information.